Shipping & Delivery

How long does shipping take?

For orders within Australia, standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days.

International shipping times vary by location, with standard shipping taking 7-21 business days and express shipping taking 5-10 business days.

Do you offer free shipping?

Yes! We offer free shipping on all orders over AUD 150 within Australia.

Do you ship internationally?

Absolutely. We currently ship to select international destinations. Shipping costs and times will be calculated at checkout.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number to monitor your delivery.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and with tags attached. For more details, check our Returns & Refunds Policy.

Can I exchange an item for a different size or color?

Yes! Exchanges are available for the same product in a different size or color. Contact us to start the exchange process.

Who covers return shipping costs?

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How long does it take to process a refund?

Refunds are typically processed within 5-7 business days after we receive and inspect your return.

Product Information

How do I choose the right size?

Use our Size Guide to find your perfect fit. If you’re unsure, feel free to contact us for assistance.

What materials are your products made from?

Our products are crafted with high-performance, eco-friendly materials designed for comfort, durability, and sustainability.

Are your products sustainable?

Yes! Sustainability is at the heart of our brand. We prioritize using recycled and organic materials to reduce our environmental impact.

Orders & Payments

What payment methods do you accept?

We accept all major credit cards, debit cards, and secure online payment platforms like PayPal.

Can I modify my order after placing it?

If your order hasn’t been shipped yet, we may be able to make changes. Contact us immediately at support@sunnyfairwaysgolf.com to request modifications.

Do you offer gift cards?

Yes! Gift cards are available for purchase on our website, making the perfect gift for any golf enthusiast.

Customer Support

How can I contact SunnyFairwaysGolf?

You can reach us via email at support@sunnyfairwaysgolf.com or use our contact form on the website. We’ll get back to you within 1-2 business days.

What should I do if I receive a defective or incorrect item?

We’re sorry for the inconvenience! Contact us with your order number and a photo of the item at support@sunnyfairwaysgolf.com, and we’ll resolve it promptly with a replacement or refund.

General Questions

Where is SunnyFairwaysGolf based?

We’re proudly based in Newcastle, Australia, and we ship our products to golfers worldwide.

Do you collaborate with influencers or ambassadors?

Yes! We’re always looking to work with individuals who share our passion for golf. Reach out to us at support@sunnyfairwaysgolf.com to discuss collaboration opportunities.